Building cooperative stability: Strategic responses to financial digitalization in East Java
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Abstract
This study examines the impact of financial digitization on cooperative stability in East Java and identifies strategic responses to strengthen cooperatives during digital transformation. A mixed-method approach was applied to four medium- to large-scale cooperatives involving 60 informants, including members, administrators, regulators, digital startup actors, and academics. Quantitative data were analyzed using multiple linear regression to assess the effects of cyber readiness, member trust, resource constraints, and government support on cooperative stability, while qualitative interviews were used to contextualize the statistical findings. The results show that only cyber readiness has a significant negative effect on cooperative stability, whereas member trust, resource constraints, and government support are not statistically significant. These findings indicate that digital transformation may introduce operational vulnerabilities when cybersecurity capabilities are not sufficiently developed. Strategically, the study recommends phased digital adoption, stronger institutional capacity, and fintech-based partnerships to improve cooperative resilience. Theoretically, this study extends the RBV–VRIO perspective by conceptualizing cooperative stability as an integrated outcome of operational continuity, member confidence, governance effectiveness, and adaptive capacity. Its novelty lies in showing that a valuable digital capability such as cybersecurity readiness may simultaneously create vulnerabilities when it is not effectively organized and institutionalized.
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