Implementation of supply chain integration and influence on operational performance in bakery factory in Poasia district, Kendari city
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Published:
Dec 30, 2024
Keywords:
Customer, Internal, Operational Performance, Supply Chain Integration, Suppliers
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Articles
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Abstract
One of the company's problems is that the supply chain is poorly integrated, impacting operational performance. This study aims to see the implementation of supply chain integration and its impact on operational performance. The research methods are qualitative and quantitative. The population of this study was a bakery in the Poasia subdistrict, Kendari City. The sample of this study was 44 employees working in a bakery in the Poasia subdistrict, Kendari City. The sampling uses a census approach, which takes the entire population as a sample. Research Results The study results show that supplier integration has a positive effect on operational performance, customer integration has a positive impact on operational performance, and internal integration has a positive effect on operational performance. This study concludes that supply chain integration positively impacts operational performance.
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How to Cite
Hadinda, H. (2024). Implementation of supply chain integration and influence on operational performance in bakery factory in Poasia district, Kendari city. Indonesia Accounting Research Journal, 12(2), 70–76. https://doi.org/10.35335/iacrj.v12i2.379
References
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Latuconsina, Z., & Sariwating, N. (2020). Pengaruh Dimensi Dari Supply Chain Management Terhadap Kinerja Operasional Toko Komputer Di Kota Ambon. Jurnal Cita Ekonomika, XIV(2), 67–80. https://doi.org/10.51125/citaekonomika.v14i2.2725
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Shin, N., & Park, S. (2021). Supply chain leadership driven strategic resilience capabilities management: A leader-member exchange perspective. Journal of Business Research, 122(September 2020), 1–13. https://doi.org/10.1016/j.jbusres.2020.08.056
Simatupang, T. M., & Sridharan, R. (2004). Benchmarking supply chain collaboration: An empirical study. Benchmarking, 11(5), 484–503. https://doi.org/10.1108/14635770410557717
Sundari, S., & Uripi, C. R. (2021). Kapabilitas Membangun Jaringan dengan Pemasok untuk Meningkatkan Kinerja Operasional Pada Toko Aksesoris Telepon Genggam Di Kabupaten Banyumas. Eksis: Jurnal Ilmiah Ekonomi Dan Bisnis, 12(1), 84. https://doi.org/10.33087/eksis.v12i1.239
Tarigan, Z. J. H., Mochtar, J., Basana, S. R., & Siagian, H. (2021). The effect of competency management on organizational performance through supply chain integration and quality. Uncertain Supply Chain Management, 9(2), 283–294. https://doi.org/10.5267/j.uscm.2021.3.004
Widjaja, F. N., Chanti, S., & Setyawan, A. B. (2022). Pengaruh Supply Chain Integration Terhadap Business Performance Pada UMKM Fashion Di Surabaya. Prosiding SENAMA 2022, 1–12.
Williams, B. D., Roh, J., Tokar, T., & Swink, M. (2013). Leveraging supply chain visibility for responsiveness: The moderating role of internal integration. Journal of Operations Management, 31(7–8), 543–554. https://doi.org/10.1016/j.jom.2013.09.003
Wong, C. Y., Boon-Itt, S., & Wong, C. W. Y. (2011). The contingency effects of environmental uncertainty on the relationship between supply chain integration and operational performance. Journal of Operations Management, 29(6), 604–615. https://doi.org/10.1016/j.jom.2011.01.003
Yoga, T., Koestiono, D., & Shinta, A. (2022). Analisis Pengaruh Praktek dan Integrasi Rantai Pasok Terhadap Kinerja Operasional UKM Agroindustri Di Kota Malang. Jurnal Agrinika : Jurnal Agroteknologi Dan Agribisnis, 6(1), 34. https://doi.org/10.30737/agrinika.v6i1.2164
Afshan, N., Govindarajulu, C., Subramanian, G., Gunasekaran, A., & Motwani, J. (2024). Supply chain integration and performance paradox: is relational performance the missing link? International Journal of Logistics Research and Applications, March, 1–25. https://doi.org/10.1080/13675567.2024.2322508
Brown, S., Bessant, J., & Jia, F. (2020). Supply Management. In Strategic Operations Management. https://doi.org/10.4324/9781315123370-5
Edbert, J. W., & Pakpahan, A. K. (2023). Pengaruh Kepercayaan, Komitmen dan Integrasi Rantai Pasokan terhadap Kinerja Operasional pada Perusahaan Makanan di Jakarta. Jurnal Pendidikan Tambusai, 7(2), 18719–18729.
Githa, D. P., & Raharja, I. M. S. (2021). E-Supply Chain Management Pada Toko Roti Menggunakan Odoo 11.0. SINTECH (Science and Information Technology) Journal, 4(2), 184–194. https://doi.org/10.31598/sintechjournal.v4i2.976
Kotzab, H., Darkow, I. L., Bäumler, I., & Georgi, C. (2019). Coordination, cooperation and collaboration in logistics and supply chains: A bibliometric analysis. Production, 29. https://doi.org/10.1590/0103-6513.20180088
Kusuma, D. I., & Soediantono, D. (2022). How The Role of Supplier Integration, Manager Transformational Leadership on Supply Chain Performance in Defense Industries? Journal of Industrial Engineering & Management Research, 3(3), 98–110. https://www.jiemar.org/index.php/jiemar/article/view/290
Latuconsina, Z., & Sariwating, N. (2020). Pengaruh Dimensi Dari Supply Chain Management Terhadap Kinerja Operasional Toko Komputer Di Kota Ambon. Jurnal Cita Ekonomika, XIV(2), 67–80. https://doi.org/10.51125/citaekonomika.v14i2.2725
Maddeppungeng, A., Abdullah, R., & Kaswan. (2015). Analisis Integrasi Supply Chain Management ( SCM ) Terhadap Kinerja Dan Daya Saing Pada Industri Kontruksi. Jurnal Fondasi, 4(2), 19–30.
Maharani, D., Haris, H., Aprillia, N., Kelly, Andryanto, Marthin, R., Flowerensia, D., Feby, Cuandra, F., & Zai, I. (2022). Pengaruh Supply Chain Management Terhadap Operasional Perusahaan Dan Kendala Procurement Sistem Erp Pada Pt Unilever Indonesia Tbk. Transekonomika: Akuntansi, Bisnis Dan Keuangan, 2(3), 113–126. https://doi.org/10.55047/transekonomika.v2i3.133
Maulana, A., & Reisanti, N. S. (2020). Analisis Integrasi Supply Chain Management (SCM). Article in Supply Chain Management, December.
Nasir, A., & Supriatna, E. (2022). Pengaruh praktek Supply Chain Management (SCM) dan integrasi supply chain terhadap kinerja Perusahaan Pada PT. Indofood CPB Sukses Makmur Tbk. Journal of Innovation Research Dan Knowledge, 2(3), 621–628.
Nurjanaha), I. A., & Siti Nursyamsiah. (2022). Pengaruh Supply Chain Integration terhadap Kinerja Operasional yang Dimediasi oleh Supply Chain Risk Management pada Industri Mebel di Kabupaten Jepara, Jawa Tengah. Selekta Manajemen: Jurnal Mahasiswa Bisnis & Manajemen, 01(03), 57–75.
Pratiwie, D., Sulistyandari, S., & Setianingsih, R. (2023). Pengaruh Supply Chain Management Terhadap Kinerja Operasional Pada Pt Home Center Indonesia. Prosiding Seminar Nasional Ekonomi, Bisnis & Akuntansi, 3, 816–836.
Ramdani, R. A., & Hidayati, R. (2023). INTERVENING (Studi pada Industri Kecil dan Menengah Bordir di Kota Tasikmalaya). Diponegoro Journal of Management, 12(1), 1–13. http://ejournal-s1.undip.ac.id/index.php/dbr
Regar, M. Y., & Rachmarwi, W. (2022). Pengaruh Manajemen Mutu Terpadu Dan Manajemen Rantai Pasokan Terhadap Kinerja Operasional Pt. Berkat Jaya Makmur Abadi. Jurnal Manajemen Bisnis Krisnadwipayana, 10(2), 537–544. https://doi.org/10.35137/jmbk.v10i2.715
Rusmana, A. W., & Setyawan, I. (2021). Pengaruh Integrasi Supply Chain Terhadap Kinerja Supply Chain. Jurnal Bisnis, Logistik Dan Supply Chain (BLOGCHAIN), 1(2), 67–76. https://doi.org/10.55122/blogchain.v1i2.329
Shin, N., & Park, S. (2021). Supply chain leadership driven strategic resilience capabilities management: A leader-member exchange perspective. Journal of Business Research, 122(September 2020), 1–13. https://doi.org/10.1016/j.jbusres.2020.08.056
Simatupang, T. M., & Sridharan, R. (2004). Benchmarking supply chain collaboration: An empirical study. Benchmarking, 11(5), 484–503. https://doi.org/10.1108/14635770410557717
Sundari, S., & Uripi, C. R. (2021). Kapabilitas Membangun Jaringan dengan Pemasok untuk Meningkatkan Kinerja Operasional Pada Toko Aksesoris Telepon Genggam Di Kabupaten Banyumas. Eksis: Jurnal Ilmiah Ekonomi Dan Bisnis, 12(1), 84. https://doi.org/10.33087/eksis.v12i1.239
Tarigan, Z. J. H., Mochtar, J., Basana, S. R., & Siagian, H. (2021). The effect of competency management on organizational performance through supply chain integration and quality. Uncertain Supply Chain Management, 9(2), 283–294. https://doi.org/10.5267/j.uscm.2021.3.004
Widjaja, F. N., Chanti, S., & Setyawan, A. B. (2022). Pengaruh Supply Chain Integration Terhadap Business Performance Pada UMKM Fashion Di Surabaya. Prosiding SENAMA 2022, 1–12.
Williams, B. D., Roh, J., Tokar, T., & Swink, M. (2013). Leveraging supply chain visibility for responsiveness: The moderating role of internal integration. Journal of Operations Management, 31(7–8), 543–554. https://doi.org/10.1016/j.jom.2013.09.003
Wong, C. Y., Boon-Itt, S., & Wong, C. W. Y. (2011). The contingency effects of environmental uncertainty on the relationship between supply chain integration and operational performance. Journal of Operations Management, 29(6), 604–615. https://doi.org/10.1016/j.jom.2011.01.003
Yoga, T., Koestiono, D., & Shinta, A. (2022). Analisis Pengaruh Praktek dan Integrasi Rantai Pasok Terhadap Kinerja Operasional UKM Agroindustri Di Kota Malang. Jurnal Agrinika : Jurnal Agroteknologi Dan Agribisnis, 6(1), 34. https://doi.org/10.30737/agrinika.v6i1.2164
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