The use of information technology in communicating environmental policy in West Sumatra: A PRISMA-based systematic literature review
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Published:
Jun 8, 2026
Keywords:
Environmental Policy, Information Technology, Policy Communication, Systematic Literature Review, West Sumatra
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Articles
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Abstract
The advancement of information technology has transformed how governments communicate public policies, including environmental policies. In West Sumatra, environmental policy communication requires not only fast and open communication channels but also approaches aligned with the socio-cultural characteristics of Minangkabau society. This article examines the use of information technology in communicating environmental policy through a Systematic Literature Review (SLR) guided by the Preferred Reporting Items for Systematic Reviews and Meta-Analyses (PRISMA) framework. From an initial corpus of 35 entries, 22 articles were retained for thematic synthesis. The findings show that information technology plays a significant role in expanding the reach of policy communication, enhancing transparency, accelerating government responsiveness, and opening spaces for public participation. However, its effectiveness depends on message quality, communicator credibility, public digital literacy, data openness, inter-agency coordination, and alignment with local values. This article proposes a conceptual model of IT-based environmental policy communication that is participatory, transparent, adaptive, and contextually grounded.
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How to Cite
M, E. K., & Wardi, Y. (2026). The use of information technology in communicating environmental policy in West Sumatra: A PRISMA-based systematic literature review. Indonesia Auditing Research Journal, 15(2), 173–183. https://doi.org/10.35335/arj.v15i2.678
References
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Krätzig, S., & Warren-Kretzschmar, B. (2014). Using interactive web tools in environmental planning to improve communication about sustainable development. Sustainability, 6(1), 236–250. https://doi.org/10.3390/su6010236
Meijer, A. (2001). Electronic records management and public accountability: Beyond an instrumental approach. The Information Society, 17(4), 259–270. https://doi.org/10.1080/019722401753330850
Quiles-Soler, C., Martínez-Sala, A.-M., & Monserrat-Gauchi, J. (2023). Fashion industry’s environmental policy: Social media and corporate website as vehicles for communicating corporate social responsibility. Corporate Social Responsibility and Environmental Management, 30(1), 180–191. https://doi.org/10.1002/csr.2347
Scott, J. T., Collier, K. M., Pugel, J., O’Neill, P., Long, E. C., Fernandes, M. A., Cruz, K., Gay, B., Giray, C., & Crowley, D. M. (2023). SciComm Optimizer for Policy Engagement: A randomized controlled trial of the SCOPE model on state legislators’ research use in public discourse. Implementation Science, 18(1), 12. https://doi.org/10.1186/s13012-023-01268-1
Amirova, A. (2025). Advancing citizen-centered public services in Kazakhstan: Legal, institutional, and digital governance perspectives. Frontiers in Political Science, 7, 1679601. https://doi.org/10.3389/fpos.2025.1679601
Asmal, I., & Latief, R. (2023). The presence of a family communal space as a form of local wisdom towards community cohesion and resilience in coastal settlements. Sustainability, 15(10), 8167. https://doi.org/10.3390/su15108167
Bustamam Ahmad, K., & Zulfidar, F. (2023). Understanding the concept of merantau, tau jo nan ampek, and ninik mamak in Minangkabau culture in West Sumatra, Indonesia. Asian Journal of Arts and Culture, 23(2), 256669. https://doi.org/10.48048/ajac.2023.256669
Carbaugh, D. (2007). Quoting “the environment”: Touchstones on Earth. Environmental Communication, 1(1), 64–73. https://doi.org/10.1080/17524030701334276
Christis, J., & Wang, Y. (2021). Communicating environmental CSR towards consumers: The impact of message content, message style and praise tactics. Sustainability, 13(7), 3981. https://doi.org/10.3390/su13073981
Cuberos, M. A., Vivas-García, M., & Mazuera-Arias, R. (2019). Information and communication technologies as mediators of public policies for the reduction of poverty in two Colombian-Venezuelan border municipalities. Comunicación y Sociedad, 6374. https://doi.org/10.32870/cys.v2019i0.6374
David, A., Yigitcanlar, T., Li, R. Y. M., Corchado, J. M., Cheong, P. H., Mossberger, K., & Mehmood, R. (2023). Understanding local government digital technology adoption strategies: A PRISMA review. Sustainability, 15(12), 9645. https://doi.org/10.3390/su15129645
Davis, L., Fähnrich, B., Nepote, A. C., Riedlinger, M., & Trench, B. (2018). Environmental communication and science communication—Conversations, connections and collaborations. Environmental Communication, 12(4), 431–437. https://doi.org/10.1080/17524032.2018.1436082
de Vries, G., Terwel, B. W., Ellemers, N., & Daamen, D. D. L. (2015). Sustainability or profitability? How communicated motives for environmental policy affect public perceptions of corporate greenwashing. Corporate Social Responsibility and Environmental Management, 22(3), 142–154. https://doi.org/10.1002/csr.1327
Dunan, A., & Mudjiyanto, B. (2020). The Republic of Indonesia government public relations communication strategy in the era of the Industrial Revolution 4.0. JATI – Journal of Southeast Asian Studies, 25(1), 65–80. https://doi.org/10.22452/jati.vol25no1.4
Fan, Y. (2025). The role of artificial intelligence in the digital transformation of government: Opportunities and ethical challenges. Frontiers in Public Health, 13, 1694996. https://doi.org/10.3389/fpubh.2025.1694996
Fishenden, J., & Thompson, M. (2013). Digital government, open architecture, and innovation: Why public sector IT will never be the same again. Journal of Public Administration Research and Theory, 23(4), 977–1004. https://doi.org/10.1093/jopart/mus022
Giest, S. (2017). Big data for policymaking: Fad or fasttrack? Policy Sciences, 50(3), 367–382. https://doi.org/10.1007/s11077-017-9293-1
Hasibuan, H. S., & Permana, C. T. (2022). Socio-cultural characteristics of people and the shape of transit-oriented development (TOD) in Indonesia: A mobility culture perspective. Journal of Transport and Land Use, 15(1), 397–416. https://doi.org/10.5198/jtlu.2022.1997
Hirsch, B., Schäfer, F. S., Aristovnik, A., Kovač, P., & Ravšelj, D. (2023). The impact of digitalised communication on the effectiveness of local administrative authorities: Findings from Central European countries in the COVID-19 crisis. Journal of Business Economics, 93(1–2), 159–191. https://doi.org/10.1007/s11573-022-01106-8
Hyland-Wood, B., Gardner, J., Leask, J., & Ecker, U. K. H. (2021). Toward effective government communication strategies in the era of COVID-19. Humanities and Social Sciences Communications, 8(1), 30. https://doi.org/10.1057/s41599-020-00701-w
Jain, R., Luck, E., Mathews, S., & Schuster, L. (2023). Creating persuasive environmental communicators: Spokescharacters as endorsers in promoting sustainable behaviors. Sustainability, 15(1), 335. https://doi.org/10.3390/su15010335
Krätzig, S., & Warren-Kretzschmar, B. (2014). Using interactive web tools in environmental planning to improve communication about sustainable development. Sustainability, 6(1), 236–250. https://doi.org/10.3390/su6010236
Meijer, A. (2001). Electronic records management and public accountability: Beyond an instrumental approach. The Information Society, 17(4), 259–270. https://doi.org/10.1080/019722401753330850
Quiles-Soler, C., Martínez-Sala, A.-M., & Monserrat-Gauchi, J. (2023). Fashion industry’s environmental policy: Social media and corporate website as vehicles for communicating corporate social responsibility. Corporate Social Responsibility and Environmental Management, 30(1), 180–191. https://doi.org/10.1002/csr.2347
Scott, J. T., Collier, K. M., Pugel, J., O’Neill, P., Long, E. C., Fernandes, M. A., Cruz, K., Gay, B., Giray, C., & Crowley, D. M. (2023). SciComm Optimizer for Policy Engagement: A randomized controlled trial of the SCOPE model on state legislators’ research use in public discourse. Implementation Science, 18(1), 12. https://doi.org/10.1186/s13012-023-01268-1
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