Driving performance through leadership and culture: The job satisfaction connection
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Published:
Feb 25, 2025
Keywords:
Employee Performance, Job Satisfaction, Leadership Style, Organizational Culture
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Articles
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Abstract
The high employee turnover over several years at PT Jatianom Indah Farm has had an impact on the organization's ability to optimize sales so that it can maintain its position in the market. Therefore, companies need to review employee satisfaction which is influenced by the leadership style and organizational culture within the company. Employee satisfaction is also influenced by employee performanceThis study aims to examine the influence of leadership style and organizational culture on employee performance, with employee job satisfaction as a mediating variable. Using a quantitative approach, data were collected through a Likert-scale questionnaire with a 100% response rate from 110 participants. Structural Equation Modeling (SEM) was employed to analyze the outer model, inner model, and hypotheses. The results show that leadership style and organizational culture significantly affect employee performance, and both variables also significantly influence employee job satisfaction. Furthermore, employee job satisfaction significantly impacts employee performance and mediates the relationship between leadership style and employee performance. However, employee job satisfaction does not mediate the relationship between organizational culture and employee performance. Improving employee satisfaction is expected to reduce employee turnover within the company.
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How to Cite
Nabila, S. J., Setyawati, C. Y., & Gunawan, N. L. K. M. A. (2025). Driving performance through leadership and culture: The job satisfaction connection . Indonesia Auditing Research Journal, 14(1), 1–10. https://doi.org/10.35335/arj.v14i1.394
References
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Ghozali, I. (2018). Aplikasi Analisis Multivariate Dengan Pogram IBM SPSS (IX). Badan Penerbit Universitas Diponegoro.
Hair, Jr, J. F., Matthews, L. M., Matthews, R. L., & Sarstedt, M. (2017). PLS-SEM or CB-SEM: updated guidelines on which method to use. International Journal of Multivariate Data Analysis, 1(2), 107. https://doi.org/10.1504/IJMDA.2017.087624
Hayuningtyas, M. (2017). Peranan Kepuasan Karyawan dalam Memediasi Budaya Organisasi terhadap Kinerja Karyawan (Studi Kasus Pada PT Jasa Raharja (Persero) Cabang Bali). JAGADHITA: Jurnal Ekonomi & Bisnis, 3(1), 39–53. https://ejournal.warmadewa.ac.id/index.php/jagaditha
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Nur, A. W., Setyawati, C. Y., & Teofilus. (2022). Pengaruh Empowering Leadership, Self Efficacy, dan Organizational Culture terhadap Employee Performance. Value Added: Majalah Ekonomi Dan Bisnis, 18(1), 29–37. https://doi.org/10.26714/vameb.v18i1.9644
Nurindah, D. A., Mujita, F. N., Lonikat, V. T., & Dwiridotjahjono, J. (2021). Pengaruh Motivasi Kerja dan Displin Kerja terhadap Kinerja Karyawan di Perusahaan PTPN X Pabrik Gula Lestari Kertosono The Influence of Work Motivation and Work Discipline on Employee Performance in PTPN X Sugar Factory Lestari Kertosono. Jurnal Manajemen Dan Organisasi (JMO), 12(2), 99–108. https://doi.org/10.29244/jmo.v12i2.33868
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Palinggi, Y., & Mawardi. (2020). The Effect of Headmaster Leadership Style Towards Vocational High School Teachers’ Work Satisfaction, Work Motivation and Performance in East Kalimantan, Indonesia. Russian Journal of Agricultural and Socio-Economic Sciences, 102(6), 117–124. https://doi.org/10.18551/rjoas.2020-06.14
Paparang, N. C. P., Areros, W. A., & Tatimu, V. (2021). Pengaruh Kepuasan Kerja Terhadap Kinerja Pegawai Kantor PT. Post Indonesia di Manado. In Productivity (Vol. 2, Issue 2). https://ejournal.unsrat.ac.id/v3/index.php/productivity/article/view/33793/31948
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Purnomo, B. R., Eliyana, A., & Pramesti, E. D. (2020). The Effect of Leadership Style, Organizational Culture and Job Satisfaction on Employee Performance with Organizational Commitment as the Intervening Variable. In Systematic Reviews in Pharmacy (Vol. 11, Issue 10). doi:10.31838/srp.2020.10.68
Rahmadani, R., & Qomariah, S. (2022). Menciptakan Keunggulan Bersaing Berkelanjutan Berbasis Sumber Daya Manusia dalam Dunia Pendidikan. Tarbiyah Wa Ta’lim: Jurnal Penelitian Pendidikan Dan Pembelajaran, 108–117. https://doi.org/10.21093/twt.v9i2.4272
Rivaldo, Y., Ratnasari, L., Kunci, K., Karyawan, K., Kepemimpinan,;, Motivasi, ;, & Kerja, K. (2020). The Influence of Leadership and Motivation on Employee Satisfaction and Its Impact on Employee Performance. DIMENSI, 9(3), 505–515. https://doi.org/10.33373/dms.v9i3.2727
Robbins, S., & Timothy, A. (2018). Organizational Behaviour (13th ed.). Pearson Education. https://ejournal.unsrat.ac.id/v3/index.php/productivity/article/view/33793/31948
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Trisnowati, J. (2018). The Influence of Leadership Style and Work Motivation on Employee Performance in The Lampung Province Corpri Organizing Agency. Jurnal Ilmu Manajemen Saburai, 4(2), 59–69. https://jurnal.saburai.id/index.php/JIMS/article/viewFile/759/558
Wasiman. (2018). Pengaruh Gaya Kepemimpinan, Motivasi, dan Komunikasi terhadap Kinerja Karyawan pada Rumah Sakit Swasta di Kota Batam. Yayasan Akrab Pekanbaru: Jurnal Akrab Juara, 3(1), 18–30. http://akrabjuara.com/index.php/akrabjuara/article/view/59/45
Wua, I. W. G., Noermijati, N., & Yuniarinto, A. (2022). The Influence of Organizational Culture on The Employee Performance Mediated by Job Satisfaction and Organizational Commitment. Jurnal Aplikasi Manajemen, 20(3). https://doi.org/10.21776/ub.jam.2022.020.03.07
Alparedi, T., & Toni, H. (2021). Pengaruh Gaya Kepemimpinan, Budaya Organisasi, dan Komunikasi Organisasi Terhadap Kepuasan Kerja Serta Dampak Terhadap Kinerja Karyawan Bank Danamon Simpan Pinjam Cluster. J-MAS (Jurnal Manajemen Dan Sains), 6(2), 291. https://doi.org/10.33087/jmas.v6i2.291
Cahyani, I., & Yunus, E. (2022). The Influence of Leadership Style and Organizational Culture on Employee Performance Through Employee Satisfaction as An Intervening Variable in PG Gempol Krep-PTPN X. Jurnal Ilmiah Ilmu Manajemen, 12(1), 40–46. https://doi.org/https://doi.org/10.25139/sng.v12i1.5704
Eliza, Y., & Andria, Y. (2022). Faktor-Faktor yang Mempengaruhi Kinerja Pegawai Pelayanan Hewan dan Peternakan Kabupaten Pesisir Selatan. Target: Jurnal Manajemen Bisnis, 4(1), 79–86. https://doi.org/10.30812/target.v4i1.2065
Feri, S., Rahmat, A., Supeno, B., Lancang, U., & Pekanbaru, K. (2020). Pengaruh Motivasi, Gaya Kepemimpinan Transformasional dan Budaya Organisasi Terhadap Kinerja Karyawan Melalui Kepuasan Kerja Sebagai Variabel Intervening Studi Pada PT. Champion Kurnia Djaja Technologies. Jurnal Inovasi Bisnis Dan Manajemen Indonesia (INOBIS), 4(1), 134–152. https://doi.org/10.31842/jurnalinobis.v4i1.172
Fidyah, D. N., & Setiawati, T. (2019). Influence of Organizational Culture and Employee Engagement on Employee Performance: Job Satisfaction as Intervening Variable. Review of Integrative Business & Economics Research, 9(4), 64–82. www.telkom.co.id
Ghozali, I. (2018). Aplikasi Analisis Multivariate Dengan Pogram IBM SPSS (IX). Badan Penerbit Universitas Diponegoro.
Hair, Jr, J. F., Matthews, L. M., Matthews, R. L., & Sarstedt, M. (2017). PLS-SEM or CB-SEM: updated guidelines on which method to use. International Journal of Multivariate Data Analysis, 1(2), 107. https://doi.org/10.1504/IJMDA.2017.087624
Hayuningtyas, M. (2017). Peranan Kepuasan Karyawan dalam Memediasi Budaya Organisasi terhadap Kinerja Karyawan (Studi Kasus Pada PT Jasa Raharja (Persero) Cabang Bali). JAGADHITA: Jurnal Ekonomi & Bisnis, 3(1), 39–53. https://ejournal.warmadewa.ac.id/index.php/jagaditha
Himawan, I., Taba, I., & Reni, A. (2019). The Effect of Leadership Style and Organizational Culture on Employee Performance Through Job Satisfaction as an Intervening Variable at Telkom Indonesia Regional VII Division. HASANUDDIN JOURNAL OF BUSINESS STRATEGY, 1(3), 37–50. https://doi.org/10.26487/hjbs.v1i3.252
Indriawati, A., Suryati, & Putro, E. (2022). Pengaruh Kepuasan Kerja dan Beban Kerja terhadap Kinerja Karyawan pada CV Greenlife Tirta Sentosa. Jurnal Publikasi Ilmu Manajemen (JUPIMAN), 1(3). https://doi.org/10.55606/jupiman.v1i3.437
Kartono, K. (2008). Pemimpin dan Kepemimpinan (1st ed.). Raja Grafindo Persada.
Malini, S., & Handayani, T. S. (2022). Pengaruh Gaya Kepemimpinan dan Budaya Organisasi Terhadap Kinerja Karyawan pada PT. Indotex Jaya Sentosa Prabumulih. Jurnal Publikasi Ilmu Manajemen (JUPIMAN), 1(3), 204–211. https://doi.org/https://doi.org/10.55606/jupiman.v1i3.861
Mukmin, S., & Prasetyo, I. (2021). Pengaruh Gaya Kepemimpinan dan Budaya Organisasi terhadap Kinerja Karyawan melalui Kepuasan Kerja Karyawan sebagai Variabel Intervening. Jurnal Manajerial Bisnis, 4(2), 123–136. https://doi.org/10.37504/jmb.v4i2.297
Murali, S. R., & Aggarwal, M. (2020). A study on the impact of transformational leadership style on employee engagement and employee performance in ict industry - (a study with reference to the ict industry in United Arab Emirates). International Journal of Management, 11(5), 210–221. https://doi.org/10.34218/IJM.11.5.2020.021
Mwesigwa, R., Tusiime, I., & Ssekiziyivu, B. (2020). Leadership styles, job satisfaction and organizational commitment among academic staff in public universities. Journal of Management Development, 39(2), 253–268. https://doi.org/10.1108/JMD-02-2018-0055
Nur, A. W., Setyawati, C. Y., & Teofilus. (2022). Pengaruh Empowering Leadership, Self Efficacy, dan Organizational Culture terhadap Employee Performance. Value Added: Majalah Ekonomi Dan Bisnis, 18(1), 29–37. https://doi.org/10.26714/vameb.v18i1.9644
Nurindah, D. A., Mujita, F. N., Lonikat, V. T., & Dwiridotjahjono, J. (2021). Pengaruh Motivasi Kerja dan Displin Kerja terhadap Kinerja Karyawan di Perusahaan PTPN X Pabrik Gula Lestari Kertosono The Influence of Work Motivation and Work Discipline on Employee Performance in PTPN X Sugar Factory Lestari Kertosono. Jurnal Manajemen Dan Organisasi (JMO), 12(2), 99–108. https://doi.org/10.29244/jmo.v12i2.33868
Paais, M., & Pattiruhu, J. R. (2020). Effect of Motivation, Leadership, and Organizational Culture on Satisfaction and Employee Performance. Journal of Asian Finance, Economics and Business, 7(8), 577–588. https://doi.org/10.13106/JAFEB.2020.VOL7.NO8.577
Palinggi, Y., & Mawardi. (2020). The Effect of Headmaster Leadership Style Towards Vocational High School Teachers’ Work Satisfaction, Work Motivation and Performance in East Kalimantan, Indonesia. Russian Journal of Agricultural and Socio-Economic Sciences, 102(6), 117–124. https://doi.org/10.18551/rjoas.2020-06.14
Paparang, N. C. P., Areros, W. A., & Tatimu, V. (2021). Pengaruh Kepuasan Kerja Terhadap Kinerja Pegawai Kantor PT. Post Indonesia di Manado. In Productivity (Vol. 2, Issue 2). https://ejournal.unsrat.ac.id/v3/index.php/productivity/article/view/33793/31948
Prahasti, S., & Wahyono. (2018). Economic Education Analysis Journal PENGARUH GAYA KEPEMIMPINAN, BUDAYA ORGANISASI, DAN LINGKUNGAN KERJA TERHADAP KINERJA PEGAWAI DENGAN KEPUASAN KERJA SEBAGAI MEDIATOR Info Artikel. Economic Eduation Analysis Journal, 7(2). http://journal.unnes.ac.id/sju/index.php/eeaj
Purnomo, B. R., Eliyana, A., & Pramesti, E. D. (2020). The Effect of Leadership Style, Organizational Culture and Job Satisfaction on Employee Performance with Organizational Commitment as the Intervening Variable. In Systematic Reviews in Pharmacy (Vol. 11, Issue 10). doi:10.31838/srp.2020.10.68
Rahmadani, R., & Qomariah, S. (2022). Menciptakan Keunggulan Bersaing Berkelanjutan Berbasis Sumber Daya Manusia dalam Dunia Pendidikan. Tarbiyah Wa Ta’lim: Jurnal Penelitian Pendidikan Dan Pembelajaran, 108–117. https://doi.org/10.21093/twt.v9i2.4272
Rivaldo, Y., Ratnasari, L., Kunci, K., Karyawan, K., Kepemimpinan,;, Motivasi, ;, & Kerja, K. (2020). The Influence of Leadership and Motivation on Employee Satisfaction and Its Impact on Employee Performance. DIMENSI, 9(3), 505–515. https://doi.org/10.33373/dms.v9i3.2727
Robbins, S., & Timothy, A. (2018). Organizational Behaviour (13th ed.). Pearson Education. https://ejournal.unsrat.ac.id/v3/index.php/productivity/article/view/33793/31948
Sugiyono. (2019). Metode Penelitian Kuantitatif, Kualitatif, dan R&D. Alphabet.
Supartiningsih, S., Abdullah, G., & Nurkolis, N. (2024). Pengaruh Kepemimpinan Transformasional dan Pemanfaatan PMM Terhadap Kompetensi Pedagogik Guru SMA. Jurnal Inovasi Pembelajaran Di Sekolah, 5(1), 141–150. https://doi.org/10.51874/jips.v5i1.202
Surya, R. A. B., & Setyawati, C. Y. (2021). Pengaruh Gaya Kepemimpinan Transformasional dan Motivasi terhadap Kinerja Karyawan di CV Surya Jaya Makmur. PERFORMA: Jurnal Manajemen Dan Start-Up Bisnis, 6(1). https://doi.org/10.37715/jp.v6i1.1905
Susan, E. (2019). Manajemen Sumber Daya Manusia. Adaara: Jurnal Manajemen Pendidikan Islam, 9(2).
Syamriati, F. D. E., Madjir, S., Noviantoro, D., Kerja, K., Dina, F., Syamriati, E., Madjir, H. S., & Noviantoro, D. (2022). Pengaruh Kepemimpinan, Lingkungan Kerja dan KompensasiTerhadap Produktivitas Kerja Pegawai Balai Teknik PerkeretaapianKelas II Wilayah Sumatera Bagian Selatan Dengan Kepuasan Kerja Sebagai Variabel Intervening. Jurnal Publikasi Ilmu Manajemen (JUPIMAN), 1(3), 56–70. https://doi.org/10.55606/jupiman.v1i3.443
Trisnowati, J. (2018). The Influence of Leadership Style and Work Motivation on Employee Performance in The Lampung Province Corpri Organizing Agency. Jurnal Ilmu Manajemen Saburai, 4(2), 59–69. https://jurnal.saburai.id/index.php/JIMS/article/viewFile/759/558
Wasiman. (2018). Pengaruh Gaya Kepemimpinan, Motivasi, dan Komunikasi terhadap Kinerja Karyawan pada Rumah Sakit Swasta di Kota Batam. Yayasan Akrab Pekanbaru: Jurnal Akrab Juara, 3(1), 18–30. http://akrabjuara.com/index.php/akrabjuara/article/view/59/45
Wua, I. W. G., Noermijati, N., & Yuniarinto, A. (2022). The Influence of Organizational Culture on The Employee Performance Mediated by Job Satisfaction and Organizational Commitment. Jurnal Aplikasi Manajemen, 20(3). https://doi.org/10.21776/ub.jam.2022.020.03.07
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